Last Modified Feb 6, 2020
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
Please note that participation in the Basecamp Sites is primarily a public activity and much of the information you post to any Basecamp Sites (whether directly through our site or via links with other social networking websites) is instantly publicly viewable. Therefore, you should not submit information that you consider confidential. We maintain the privacy of your email address and password submitted to us in the registration process (unless you enter such information as your username or in the text of your entries to user areas), but other information you provide should be considered nonconfidential and available for viewing by others.
Also, please note that information provided through facebook or other social networks, or for publication on fan pages, mobile apps or websites may be subject to different privacy policies which may vary materially from these terms applying to our web sites.
The Information We Collect
Our Commitment to Data Security
To prevent unauthorized access and maintain data accuracy, we use industry standard methods to safeguard and secure the information we collect online, although you recognize that data transmitted online or stored in a facility to which online access is provided cannot be made to be 100% secure. We believe in protecting your information just as we would want our information protected.
In the event that personal information is compromised as a result of a breach of security, we will promptly notify those persons whose personal information has been compromised as may be required by applicable law.
Please note that information you enter for your user profile or in your posts may be accessed and viewed publicly and therefore you should not post information that you consider confidential or that you do not want distributed publicly. Although in some areas you will have the ability to edit or delete information, please note that even this information may have been cached on servers, cut and pasted or otherwise incorporated into other posts or for other uses, and so once information is posted you should consider that it may be publicly available perpetually, and in different locations and/or media than your original submission.
We do not offer services to, or target, persons under the age of 13. In compliance with the Children’s Online Privacy Protection Act, we will purge any information we receive from people we believe to be children under 13 from our database and cancel the corresponding accounts.
How You Can Access or Correct Your Information
You can access your personally identifiable information that we collect online and maintain by logging in and “Editing” your account. Your password is needed to edit this information, even if you are already logged in. We use this procedure to better safeguard your information. You may not be able to edit or delete past entries and information collected regarding past updates.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. The main form of identity management is your email address. Please always use a valid and up-to-date email address.
Use of User Information
Information you provide to us about yourself, or that we collect and infer based upon your entries and posts to a Basecamp Site may be used to improve your user experience, provide or suggest targeted services and to allow third party advertises and messaging to be tailored or targeted. We may use or provide to third parties aggregated data entered by users or inferred from usage. We may collect IP addresses and cookies for the primary purpose of assisting with ease of use by you. However, except as legally required, we will not sell or provide your email address, IP address, cookies, address or phone number to third parties for advertising or other purposes. In the future we may provide third parties with the ability to provide customizable or targeted advertising or messages and in such cases we may allow third party applications to access your user data in determining the messaging or advertising applicable to you.
Access to your Personal Information.
You have a right to access, modify, correct and request that Basecamp internally delete any Personal Information provided to or obtained by Basecamp. If you update, modify or correct any Personal Information, we may keep copies of your Personal Information prior to such update, modification or correction for uses provided for in this Policy. You may update, modify or correct your Personal Information via your account Preferences. Alternatively, you may contact firstname.lastname@example.org for updates, modifications and corrections to your Personal Information, or to request access to your Personal Information.
Retention Of Your Personal Information.
You may request internal deletion of your Personal Information at any time by contacting Basecamp in the manner provided on Basecamp. Basecamp will endeavor to respond to your request in a timely manner. Please note, however that Personal Information you have published on Facebook or other social channels may remain available even if you request that such information be internally deleted by Basecamp. Once a request to delete a Basecamp user’s Personal Information is received, it will be removed from our servers within 60 days. You may contact email@example.com to delete your account.
Protection of Your Personal Information.
Any Personal Information that you provide to Basecamp will be protected in a commercially reasonable manner.
Notice of Breach of Security.
In the event of a security breach that affects you Basecamp will notify you as soon as possible on both the nature of the breach and the actions taken to address it.
How to Contact Us
Should you have other questions or concerns about these privacy policies, please send us email at firstname.lastname@example.org.