Reopening January 31st! Book your session!

Hours of Operation

Sunday10am - 10pm

Monday10am - 11pm

Tuesday7am - 11pm

Wednesday10am - 11pm

Thursday7am - 11pm

Friday10am - 11pm

Saturday10am - 10pm

Vaccine Update

FAQ

 

WHAT DO YOU MEAN BY “FULL VACCINATION”?

It means you have received a minimum 2 doses of a Health Canada or Public Health Ontario approved COVID-19 vaccine and having reached the 14-day mark since the second dose.

 

WHO DOES THIS POLICY APPLY TO?

Anyone 12 years of age or older

 

WHAT CAN I BRING AS PROOF OF VACCINATION?

As of January 1st 2022, we will only accept the QR code verification with a form of identification.

 

ARE YOU GOING TO KEEP MY PROOF OF VACCINATION ON FILE?

Desk staff will update your file. Please be patient and have your proof of vaccination ready when checking in.

 

CAN I EMAIL OR MAIL MY VACCINATION PROOF?

No. You will be required to show your proof when checking in and no other method of delivery will be recognized.

 

I’M NOT VACCINATED. CAN YOU ALLOW ME AN EXEMPTION OR CAN I SHOW A NEGATIVE COVID TEST?

No. Only those with proof of full vaccination (ages 12+) may access Basecamp premises.

 

I DON’T KNOW WHERE TO FIND MY PROOF OF VACCINATION.

Proof of your vaccination can be downloaded from the Ontario Ministry of Health.

 

ARE YOU GOING TO CHANGE THIS POLICY AT SOME POINT?

We will notify our community of any important changes.

 

WHAT ELSE IS BASECAMP DOING TO STOP THE SPREAD OF COVID-19?

Limiting capacity, physical distancing, personal protective equipment, and cleaning protocols.

 

IS INDOOR MASK WEARING STILL REQUIRED?

Yes. Any changes in our mask requirements will be communicated.

 

I’M JUST DROPPING OFF MY CHILD. DO I STILL NEED TO SHOW PROOF?

Yes. Upon checking in, anyone 12 years of age or older must present proof of full vaccination.

 

I HAVE NO INTENTION OF GETTING VACCINATED. SO WHAT NOW?

Email us at info@basecampclimbing.ca – Subject: Cancel Membership

EFT Membership (Auto renewal): We can cancel your membership

Prepaid Membership: We can freeze your membership until new regulations are announced and you are able to enter the gyms. *9+HST Unfreeze fee will apply upon return.

10-Visit Pass: your passes will remain on your account.

 

WILL YOUR STAFF ALSO BE VACCINATED?

Yes. They must be vaccinated in order to use their membership and employee perks.

 

HAVE A QUESTION WE HAVEN’T ANSWERED?

Please email info@basecampclimbing.ca